User Privacy Policy
May 31, 2024.
The General Data Protection Regulation (GDPR) has globally influenced awareness about the
importance of and responsibility for personal data, as well as the ways it is handled. It has
prompted us to elevate our standards and their interpretation, presenting them to users in a
straightforward and direct manner.
Below, we inform you about the purposes for which we collect and use your personal data
and how you can monitor and exercise your rights regarding these processes.
Data Controller: B2B GLOBAL d.o.o. Ilica 1a, Zagreb, Croatia OIB: 74145480771 e-mail:
legal@b2b-global.eu
What Personal Data Do We Hold About You?
Personal data or personal information refers to all information about individuals that can be
used to identify a person. Depending on the situation, we may collect different types of
personal data about you, including:
Your general identification data (name and surname, gender);
Your contact details (email);
Data on activities/interactions with us, including potential future interactions;
Demographic and interest data.
For What Purpose Do We Use Your Personal Data and Why Is It Justified?
We will process your personal data if we have an appropriate legal basis to do so, and if:
We have received your prior consent;
Processing is necessary to fulfill contractual obligations to you or to take pre-
contractual steps at your request;
Processing is necessary to comply with our legal rights or obligations; or
Processing is necessary to achieve our legitimate interest and does not unduly affect
your interests or fundamental rights and freedoms.
Please note that when processing data on the above grounds, we always strive to maintain a
balance between our legitimate reasons and the protection of your personal data. We always
process your personal data with a specific purpose and only those personal data that are
relevant to achieving that purpose.
Where Do We Collect Your Personal Data?
We collect your personal data during:
Use of our website;
Viewing content embedded from other websites;
Contacting us via email;
Subscribing to our newsletter on our websites.
Website Use
We use Google Analytics to collect information about traffic and analyze visitors to our
website. During the basic collection of information, we do not collect any personal data about
you. If you give us consent for demographic and interest tracking and remarketing, the data
that Google has about you will be forwarded to us within an aggregate report about our site.
By selecting remarketing, you allow Google to serve ads based on your interests. You can
read more about this here: https://adssettings.google.com/authenticated
Embedded Content from Other Websites
Some parts of our website contain content that we have embedded from other websites.
Accessing this content occurs in the same way as if you accessed it on the website where it is
hosted, and you may receive cookies that you would otherwise receive by visiting that
website.
Typical embedded content includes content from websites that share videos, images, etc.
These sites may collect your IP address, browser, and operating system information, store and
retrieve cookies on your browser, embed tracking interactions with the embedded content,
including linking interactions with your account on that service if you are logged in at the
time.
Links to privacy policies of the services we use are below:
Facebook: https://www.facebook.com/about/privacy/
YouTube: https://support.google.com/youtube/
Twitter: https://twitter.com/en/privacy
Pinterest: https://policy.pinterest.com/en/privacy-policy
Google Adsense: https://support.google.com/adsense/answer/1348695?hl=en
DoubleClick: https://policies.google.com/
Cookies
Cookies are strings of information that websites store on your browser upon visiting or
accepting, and which that browser sends back to the website upon subsequent visits.
We use cookies to track our visitors, but also the services embedded in our website use
cookies. To use these services, you need to enable the acceptance of these cookies, and if you
want to remove them from your browser, here are links to instructions for removing cookies:
Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-
website-preferences
Google Chrome:
https://support.google.com/chrome/bin/answer.py?hl=de&answer=95647&p=cpn_cookies
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-
manage-cookies#ie=ie-11
Safari: http://support.apple.com/kb/PH11913
Please note that removing cookies may reduce the functionality of the website, which may
result in a lower quality user experience.
Contacting via Email
We use Microsoft Outlook to process all internal emails and communication with clients.
Microsoft’s privacy policy: https://privacy.microsoft.com/en-gb/privacystatement When we
receive your email, we will obtain your email address, IP address, and the data you provided
in the contact form or message. Email communication is stored in our database only as long
as it is necessary, i.e., until the communication ends or a contractual obligation in terms of
purchase is fulfilled.
Newsletter Notifications
For sending newsletters and managing recipient lists and unsubscribing records, we use the
MailChimp platform and take all necessary measures to protect data in accordance with the
General Data Protection Regulation (GDPR) and Croatian laws and regulations. Each
newsletter contains a link to modify data, consents you have given us, or to submit a request
to delete your contact from the list. MailChimp’s privacy policy:
https://mailchimp.com/legal/privacy/
With Whom Do We Share Your Personal Data?
During our business operations, your personal data may be accessed by or forwarded to the
following categories of recipients on a need-to-know basis:
Our partners;
Natural and legal persons (third parties) – data processors; and
Employees.
The level of sharing your data with each individual depends on the specific purpose of the
processing.
All our data processors have the same or higher security standards as we do. Where
necessary, and to further enhance the level of protection of your personal data, we have
signed Data Processing Agreements with the processors.
The above-mentioned third parties are contractually obliged to maintain the confidentiality
and security of your personal data in accordance with applicable law.
Your personal data may also be accessed or forwarded to any national and/or international
regulatory, executive, or public body or court where we are required to do so by law or
regulation or at their request.
If at any time the need arises to transfer your personal data to third parties for reasons other
than those initially collected or subsequently obtained with your consent, we will allow you
to express your choice.
How Do We Protect Your Personal Data?
We have implemented appropriate technical and organizational measures to provide a level of
security and confidentiality for your personal data.
The SSL certificate ensures the security of our site by encrypting the data transmitted from
your device to our server.
Our IT systems and third-party systems are protected by technical and organizational
measures against unauthorized access, alteration, or dissemination of your data, as well as
against loss or deletion.
Our employees are trained in the proper handling and protection of personal data.
How Long Do We Keep Your Personal Data?
Personal data collected based on the law must be retained for as long as specified by law or
regulation. Data collected for the purpose of achieving a legitimate interest will be stored in
our records for a period of 5 years after your last interaction with us, unless otherwise
specified. Other data collected based on consent will be stored in the database for the period
specified in the consent you have given us.
What Are Your Rights and How Can You Exercise Them?
We ensure the following rights:
Right of access (information on the scope and type) to your data;
Right to rectification (applies to the data you provided);
Right to be forgotten;
Right to object to the use of personal data;
Right to portability, i.e., the right to retrieve your personal data or to forward it to a
person of your choice in a structured, machine-readable format without obstruction
from us.
Right of Access
You have the right to information about your personal data that we hold and store. If you are
the legal guardian of a user, you also have the right to information about the personal data of
the person you are the legal guardian for.
Right to Rectification
You have the right to correct inaccurate personal data that relates to you, which we will carry
out within a reasonable timeframe.
Right to Erasure (Right to Be Forgotten)
You have the right to obtain the anonymization of your personal data without undue delay if
there is no lawful reason for further processing of those data by us (e.g., if the data are no
longer necessary in relation to the purposes for which they were processed). If such a lawful
reason exists, we will inform you in detail as part of our response to your deletion request.
Right to Object to the Use of Personal Data
If the processing of your personal data is based on the achievement of our legitimate interests,
you have the right to object at any time to such processing of personal data to the extent that
it relates to your data. If we demonstrate that there are compelling legitimate and legal
grounds for processing that override your interests, rights, and freedoms or if necessary for
establishing, exercising, or defending our legal claims, your objection will not be upheld.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured,
commonly used, and machine-readable format and to transfer it to another data controller
without hindrance from us.
You can submit your request to the email address: legal@b2b-global.eu
How Will You Be Informed About Changes to Our Privacy Policies?
Any future changes to the processing of your personal data will be communicated to you in
advance via a separate notice on this website.
If you have further questions regarding the processing of your personal data, we invite
you to contact us:
B2B GLOBAL d.o.o.
Ilica 1a, Zagreb, Croatia
Email: legal@b2b-global.eu
Attention: Data Protection Officer